Excel Supplements 100% Satisfaction Guarantee
At Excel Supplements, your satisfaction is our top priority. We are committed to delivering high-quality supplements for horses and dogs, and we back every purchase with our 100% Satisfaction Guarantee.
Shop with Confidence
We rigorously test our products in our own barns with our horses and dogs to ensure their effectiveness. With our guarantee, you can shop confidently, knowing that we stand behind the quality of our supplements.
Refund Policy
Eligibility for a Refund:
If you do not see a noticeable difference in your animal’s condition after 90 days of consistent use, or if your pet experiences any adverse reactions such as allergic responses or refusal to eat, you are eligible for a full refund.
How to Request a Refund:
Before returning the product, please contact us via email at info@excelsupplements.com. Include details about why you are returning the product and request a refund.
Return Instructions
Return Address:
To return your product, please send it to: Excel Supplements, LLC
5143 Kennedy Ave
Cincinnati, OH 45213
Refund Process:
Once we receive your returned product, we will process your refund promptly and notify you via email.
Our Commitment
As fellow horse and dog owners, we understand the importance of quality supplements and their impact on your pets' health. We would not be without Excel Supplements in our feed rooms and homes, and we want you to be completely satisfied with our products.
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